astrobodhaRequest deletion without reinstalling
Send to: contact@astrobodha.in
Subject: Astrobodha account deletion request
Request deletion of your account and associated data. Include only the account identifier needed to locate it: [CONFIRM REGISTERED PHONE NUMBER WITH COUNTRY CODE OR ACCOUNT EMAIL — USE ONLY THE IDENTIFIER ACTUALLY USED].
Use a reply address where you can receive a response. Do not include birth details, identification documents or purchase details unless they are necessary and requested through the confirmed verification process.
Never send passwords or OTP codes by email or through a form.
Verification and confirmation
[CONFIRM a safe ownership-verification process that works without reinstalling the app. Do not rely only on knowing a phone number. Identify what happens if the user no longer has access to the registered account.]
[CONFIRM acknowledgement, processing timeframe, any permitted extensions and how completion is communicated. A request acknowledgment must be clearly distinguished from deletion completion.]
Delete from inside the app
[INSERT VERIFIED ANDROID STEPS]
[INSERT VERIFIED iOS STEPS]
Do not publish guessed menu paths.
What deletion removes
[CONFIRM exact deletion scope: authentication account, profile and birth details, saved predictions, tasks/activity, account-linked content and any relevant provider records. Explain how data in each database, storage service and processor is handled.]
Records retained and for how long
[LIST ONLY ACTUAL EXCEPTIONS: record category, reason, legal basis where relevant, exact retention period or justified criterion, and access restrictions. Specify backup expiry and whether purchase, fraud-prevention or legal records remain. Do not assume all data disappears immediately.]
Permanent effect
Once deletion is completed, the deleted account data cannot be restored through the app. [CONFIRM whether creating a new account requires starting again and how any continuing store entitlement is handled.]
Subscriptions are separate
You can request deletion whether or not you have cancelled a subscription. Cancellation is not a prerequisite for deletion.
Manage any ongoing store subscription separately to avoid future charges. Uninstalling the app does not cancel a subscription. See Subscriptions & refunds for official Apple and Google Play instructions.
Read the Privacy policy for retention details once confirmed.